FAQ

DO YOU HAVE DIFFERENT PACKAGES?

My experience is, that every project is unique and I am really happy to see you, your vision, your desires and your project and make you a unique custom offer.

If you are looking for a website that mirrors your business and essence, the “Growing roots package” might be the right fit for you.
This package gives you everything that you need when you are starting out or desire to show up more authentically with your new website.

We are really open and happy to serve you with all your custom requests and help you see what you need right now, what fits into your budget and what makes the most sense, for where you are in your business.

Contact me for a free discovery session where we will estimate what you would need, where I can get to know you and your vision and where you can ask me all your open questions.

 
Free discovery call

HOW LONG DOES IT TAKE TO BUILD MY WEBSITE?

To give you a clear timeframe, I need to know where you are in the process and what you need, book a discovery call and we can have a look at that and map out your plan and which package is the best fit for you.

The Growing roots package will take about 3 months from start to finished website and I am happy to look at your project and see what timeframe is realistic for our work together.
 
We do ask you for your commitment once we get started together and we have a fixed price and timeframe for our project together (it is always possible to have a break and timeout if needed for whatever reason) if the project goes out of the, in the beginning, discussed scope, we would need to discuss additional payment.
I work on the foundation of trust and honesty and clear communication will make it fair for both parties.
In my work, it is really important for me, that you get out of our work together what you intend and I believe that energy does level itself out and the projects I work on will always adapt to your needs. So there may be that with some work we go over the initial offer and this means that we will let away something else. I trust that we find a balance in this together.
 
You do have the possibility to freeze a project if you realize that you will need more time to work out things on your end.
 
I am really open to accommodate you and your needs. That you get out what you intend from our work together is very important to me, but to work with an open heart and from a place of love, it is very important that we respect each other and each others time.
 

Click here to get an estimate on your project

WHAT IS THE INVESTMENT?

Every project is different and unique and I want to get to know you, your needs, expectations, and vision in a not binding clarity online call to see if we are a good fit to work with each other, and from there I will send you a not binding custom proposal. The price of a web design project depends on the functions and size.

You can check out our bestselling package: “Growing roots package” and my logo design package: “Soul Blossoming Logo Design”.

If you have a budget that you have to keep in, let me know and we will see what is possible for you and how we can come together.

Click here to get an estimate on your project

WHAT DO YOU USE TO BUILD MY WEBSITE?

We are specialised and work on the foundation of self hosted WordPress with our own developed custom theme Freesoul WordPress theme.

I‘m all about empowering you that you learn to do the basic things by yourself, as updating your blog, add new testimonials or change a line of text on your about page, WordPress will give you a good interface to easily do that.

SHOULD I PAY FOR WORDPRESS UPDATES IN THE FUTURE? DO I REALLY NEED THEM?

Usually, the CMSs as WordPress periodically release some updates, to follow the internet trend, for providing security solutions and for general improvements.

When a WordPress site is hacked, the WordPress core team works hard to find and solve the core vulnerabilities, and then they very quickly release an update.

WordPress has a forum and a ticket system, every time the core team considers useful some observations given by the users or if some bugs are discovered, after a time they release an update.

All that is something very positive, and we think it’s useful to always have the last version of WordPress running on your site. The dark side is that some plugins and theme authors are not so fast to follow the WordPress core updates and they don’t update in time their product. If the WP core team deletes some functions that are used by a theme or plugin, the website where is installed that theme or plugin will generate fatal errors that will break the web page where that errors are triggered.
Before a WP function is deleted, it’s declared as deprecated for a long time, so if a plugin triggers fatal errors, means that plugin was not updated for a really long time or the plugin author didn’t care that in his plugin was present a deprecated function.
This is the biggest problem some WordPress users suffer when they have very old plugins or themes.

We use our own theme for the style and our own plugins for the basic functionalities (contact forms, newsletter opt-ins, anti-spam, landing pages, coming soon …) and we do the best to follow the changes in WordPress. In our development sites, we always have the WordPress beta versions that are still not published and we know in advance if a problem could happen with future WordPress versions.

If after a WordPress update your site has a problem caused by our theme or one of our plugins, you don’t have to pay for the problem solving, and we will be grateful because you will give us the possibility to improve our framework. If the issue is caused by other plugins we may ask you a fee that will depend on the problem. If your site is still under development and we are already working on it, you don’t have to pay in any case.

The WordPress updates will be under our responsibility during the site development and for 1 month after the site publication. Then they can be done by yourself with one click or we can decide that they will be done automatically. Usually, we set automatic updates for our clients.

WHAT DO I HAVE TO DELIVER FROM MY PART WHEN WORKING WITH YOU?

Working in this soulful way it is most important that our work together is rooted in mutual honesty and respect for each other.

My clients are open-minded and ready to invest in their business with their time and attention. Our work is a co-creation and collaboration.

It is your part to write the copy for your website, decide on your offers, on the structure and bringing everything together. I’m here for you to facilitate this process and give feedback, but building an authentic website isn’t something that you just outsource, but a process that comes together piece by piece.
 

We need some photos of you and your brand, as I do think a soulful brand comes to life through who you are. Showing yourself on your website builds a lot of trust with your clients and will help me to build the design, as I can see better who you are.

If you need help with your photography and are based in Ibiza (or ready to spend some time on this magical Island) check out my photography and video offers.
 
We do expect from you that you fill out the worksheets, questionnaires or agreed on open homework and send them through on time.
 
To book your spot on my calendar and commit to the work, a down payment is necessary.

ARE THERE OTHER COSTS I NEED TO CONSIDER?

You need a domain name and hosting service.

A domain name costs you about 10 – 15 Dollars a year and you need to renew it yearly.

A hosting service, is the online space where your website is hosted and online available 24 hours a day. There are different hosting services with different price points, but normally they range from around 70 – 120 Dollars a year depending on your choice.

I highly recommend investing and booking a professional photo session as it makes a huge difference and brings your personality into the project. I am happy to assist you with planning and finding someone in your area.

WHAT IF I NEED SOMETHING DIFFERENT THEN YOU DESCRIBED IN YOUR PACKAGE?

If you have some special wishes and ideas that you want to realize for your project, like a shopping cart, a quiz, a function to pick a custom card, a membership site or other custom functionality, contact me through my hire me form and we will discuss your project before I send you a custom quote.

Get a custom quote for your project

DO YOU CREATE MY LOGO, BOOK, EBOOK OR OTHER GRAPHIC DESIGN WORK?

Yes, I am happy to help you with all kinds of additional graphic design work.

 

Reach out and share your request

WHAT ARE THE PAYMENT OPTIONS?

Standard payment is 50% of the total fee before the start date of your project. If you are booking in advance, you’ll pay 25% as a non-refundable deposit to book your spot in my schedule and 25% by the start date. The remaining 50% is due before the site goes live.

In any case, I’m very open to set up an individual monthly payment plan for you that fits your needs, just contact me and I am sure we will find something that fits for both of us.

You can pay through bank transfer, Paypal or with your credit card through a service called Stripe.

WHO WILL WORK ON MY PROJECT?

If you decide to work with me, you will have the full package with the design and development and you don’t need to find your own developer and communicate your needs to him, I will take that over for you and make it easy on your part.

As a right-brained soulful and creative designer and visionary, code and development are not my strengths, but I have a good knowledge of what is needed and possible and I work closely together with my left-brained husband Jose who is my business partner who is specialized in WordPress themes and plugin development and am supported with my design work by my daughter Li Tara who has a sense for beauty and aesthetic.

ARE YOU AVAILABLE FOR DEVELOPMENT WORK ONLY?

What is custom WordPress development and why people could need it?

The functionality of your WordPress site is provided by the WordPress core and the plugins you have installed.
When a specific functionality is not provided by the WordPress core, you look for a plugin that can solve your problem.

On the market, you can find many WordPress plugins, but sometime it could happen that what you are looking for is not commercialized because your needs are too specific, or because it’s too difficult to create a plugin with the required functionality that works for all the users.

Other times you find a plugin that is almost what you are looking for, but it misses something that you consider important.

In all these cases we will be happy to help you. Let us know your needs and we will make a price quotation based on your specific case.

If you need custom functionality that is not covered by WordPress plugins in the market, if you want to modify a plugin or your theme for your unique needs, or if you need to add something in the backend of your WordPress site, we are happy to help you.

Contact us here with your request

CAN YOU HELP ME WITH A WORDPRESS MEMBERSHIP SITE OR ONLINE COURSE?

We love to support our clients with their custom membership sites and online courses.

With the development knowledge we have, we can create a membership site or online course that is tailored to you and your ideal client’s needs. We have our attention on the user experience and am able to support you in structuring, creating course materials, the automation for the enrolment process and any other functions you may need.

Every project is unique and if you are interested, we are really happy to be here for you and support you. Let’s connect, get to know each other and from there we will both decide if working together would feel right for both of us.

Let's discuss your request

WHAT IF I HAVE A QUESTION NOT COVERED IN THESE FAQ?

I’m very happy to answer you any open questions!